jamuraa and I were on one of the early installments of USI - it was OK for a little bit, but then it got copmletely unreliable and often slow. While it was nice to have a prevalent alternative when I hit coffeeshops, and jamuraa swears that the customer service is outstanding, the overall service was way too inconsistent for both of us, especially since we both of us are highly computer and Internet dependent for our livelihoods.